Sivakumar Dhakshinamoorthy is a highly respected individual who serves as the Chairperson and Managing Director of the Dhakshra Educational and Charitable Trust. With a genuine passion for empowering others, he is actively involved in conducting motivational speeches, interview skills workshops, and mentorship programs for educational institutions ranging from schools to colleges and universities.
Professionally, Sivakumar Dhakshinamoorthy holds the esteemed position of Head of Services Support-ISG, where he leverages his 25+ years of experience as a Service Delivery, Technology, and Security Leader. Throughout his career, he has successfully navigated diverse roles in Enterprise Customer Support, drawing upon his background in engineering and management. Sivakumar’s wide-ranging responsibilities encompass enterprise service delivery, cybersecurity, and technology management, all of which he executes with an unwavering commitment to upholding the highest standards of service excellence.
Sivakumar Dhakshinamoorthy brings deep insights and expertise in enterprise service delivery, cybersecurity, customer management, and technical support to his role. His primary focus lies in optimizing service operations to achieve client retention and deliver an unparalleled Client Experience (CX).
In pursuit of this goal, Sivakumar actively engages with key accounts, including Chief Information Officers (CIOs), Chief Information Security Officers (CISOs), and IT Heads. Through these interactions, he drives a culture of delivery excellence, which in turn allows for the establishment of robust technical support systems grounded in a customer-first approach.
Overall, Sivakumar Dhakshinamoorthy is a seasoned professional with a remarkable track record. His comprehensive skill set, combined with his dedication to client satisfaction, makes him an invaluable asset in driving organizational success and cultivating strong client relationships.
Velmurugan Dhakshnamoorthy is an esteemed trustee and volunteer at the Dhakshra Educational and Charitable Trust. Since the trust’s inception in 2012, Velmurugan Dhakshnamoorthy has made invaluable contributions by donating to charitable causes and actively participating in motivational speeches and mentorship programs for schools and colleges. His expertise primarily revolves around cloud computing, and he has dedicated his mentorship efforts to this field. The Dhakshra Educational and Charitable Trust expresses its sincere gratitude to Velmurugan Dhakshnamoorthy for his unwavering support in transforming lives through mentorship, acknowledging the significant impact he has made.
Professionally, Velmurugan Dhakshnamoorthy holds the position of Lead Technical Architect at Tech Mahindra in Singapore. With more than 15 years of experience in customer-facing roles, he is widely recognized as a seasoned Cloud Technical Architect who consistently delivers exceptional solutions across diverse cloud environments. His proficiency extends to Public, Private, Hybrid, and Multi-Cloud setups, enabling him to adeptly navigate the complexities associated with various cloud infrastructures.
One of Velmurugan Dhakshnamoorthy’s key strengths lies in Cloud Migration. He has successfully led numerous migration projects, ensuring seamless transitions from on-premises systems to cloud-based solutions. His in-depth understanding of the process guarantees minimal disruption and maximum efficiency throughout the migration journey.
Automation is another area where Velmurugan Dhakshnamoorthy excels. Leveraging his expertise in orchestration and scripting, he has implemented automated workflows and processes that enhance operational efficiency, reduce manual effort, and generate substantial cost savings for organizations.
Throughout his career, Velmurugan Dhakshnamoorthy has demonstrated an unwavering commitment to excellence. He possesses exceptional skills in managing dynamic and rapidly changing environments, effortlessly handling multiple priorities with meticulous planning and organizational abilities. Furthermore, his forward-thinking mindset drives him to explore innovative approaches and technologies, enabling him to stay ahead of the curve in the ever-evolving cloud technology landscape.
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