Sivakumar Dhakshinamoorthy

Sivakumar Dhakshinamoorthy

Sivakumar Dhakshinamoorthy is a highly respected individual who serves as the Chairperson and Managing Director of the Dhakshra Educational and Charitable Trust. With a genuine passion for empowering others, he is actively involved in conducting motivational speeches, interview skills workshops, and mentorship programs for educational institutions ranging from schools to colleges and universities.

 

Professionally, Sivakumar Dhakshinamoorthy holds the esteemed position of Head of Services Support-ISG, where he leverages his 25+ years of experience as a Service Delivery, Technology, and Security Leader. Throughout his career, he has successfully navigated diverse roles in Enterprise Customer Support, drawing upon his background in engineering and management. Sivakumar’s wide-ranging responsibilities encompass enterprise service delivery, cybersecurity, and technology management, all of which he executes with an unwavering commitment to upholding the highest standards of service excellence.

 

Sivakumar Dhakshinamoorthy brings deep insights and expertise in enterprise service delivery, cybersecurity, customer management, and technical support to his role. His primary focus lies in optimizing service operations to achieve client retention and deliver an unparalleled Client Experience (CX).

 

In pursuit of this goal, Sivakumar actively engages with key accounts, including Chief Information Officers (CIOs), Chief Information Security Officers (CISOs), and IT Heads. Through these interactions, he drives a culture of delivery excellence, which in turn allows for the establishment of robust technical support systems grounded in a customer-first approach.

 

Overall, Sivakumar Dhakshinamoorthy is a seasoned professional with a remarkable track record. His comprehensive skill set, combined with his dedication to client satisfaction, makes him an invaluable asset in driving organizational success and cultivating strong client relationships.

Lenovo Tech World India in Delhi

Excited to be at Lenovo Tech World India in Delhi. Witnessing first-hand how Gen AI is revolutionizing the IT landscape through insightful discussions with Lenovo leadership and industry leaders. The hands-on product demos are a game-changer. The future is here.

Gen AI & Its Challenges

Gen AI is a game-changer. It’s crucial to seek expert’s guidance to manage its challenges effectively.

Symbiosis Institute of Digital & Telecom Management (SIDTM), Pune

𝐊𝐢𝐜𝐤𝐢𝐧𝐠 𝐨𝐟 2024 𝐰𝐢𝐭𝐡 𝐚 𝐛𝐚𝐧𝐠. On January 12th, I had the fantastic opportunity to be part of a panel at Symbiosis Institute of Digital & Telecom Management (SIDTM), Pune , talking about Gen AI and how it’s reshaping world, all in front of a vibrant audience.
Our conversation covered how 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝘃𝗲 𝗔𝗜 𝗶𝘀 𝗺𝗮𝗸𝗶𝗻𝗴 𝘄𝗮𝘃𝗲𝘀 𝗶𝗻 𝘁𝗵𝗲 𝗰𝗼𝗿𝗽𝗼𝗿𝗮𝘁𝗲 𝘀𝗲𝗰𝘁𝗼𝗿, practical challenges, and 𝗶𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗰𝗼𝗻𝘀𝗶𝗱𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀.

Era of Gen AI

The era of Gen AI, also known as Generation AI, refers to a future time when artificial intelligence (AI) has become deeply integrated into society and has a significant impact on the lives of individuals belonging to the younger generation. It envisions a world where AI technologies are not only accessible to a select few but are available and beneficial to all people.

 

In the era of Gen AI, AI systems are expected to be highly advanced, capable of understanding and interacting with humans in more natural and intuitive ways. They will possess the ability to learn, reason, and problem-solve, making them valuable companions and collaborators in various aspects of daily life.

 

One of the key goals of the Gen AI era is to ensure that AI technologies are inclusive and accessible to everyone. This means addressing issues of bias and discrimination that may arise from AI systems and ensuring that the benefits of AI are distributed equitably across different communities and socio-economic backgrounds. Efforts will be made to bridge the digital divide and provide equal opportunities for individuals to learn about and use AI technologies.

Cybersecurity panel discussion

Supper happy to have been part of a cybersecurity panel discussion at the CSA BLR event, sharing my thoughts with an energetic & enthusiastic audience was truly inspiring.


BIG thanks to the Cloud Security Alliance Bangalore Chapter for organizing such a top-notch event. It was a privilege to connect with industry leaders, security professionals, and cloud enthusiasts from diverse backgrounds.


Special shoutout to my fellow panelists, Preeti Bhisikar | Ankit Sharma | Piyasa Biswas, CISSP for their valuable contributions


And to Satyavathi Divadari |Pooja Agrawalla | Dr. Ram Kumar G, Ph.D, CISM, PMP , and the entire organizing committee – thank you for making this event flawless and unforgettable!

Enterprise Security Summit 2023

Great speakers and networking opportunity with industry security professionals.


Met some of the prominent leaders in the event.


Dr. Ram Kumar G, Ph.D, CISM, PMP Vandana Verma Navaneethan M Krishna Pandey, CISSP, CCSP Dr. Lopa Mudraa Basuu Vikas Arora Rushabh Pinesh Mehta, PGP-ITBM, CISM (Q), CDPSE™

IoT security event

Attended an engaging IoT security event by the IoT Security Foundation at TCS Think Campus, Bangalore. Explored a wealth of knowledge on IoT security challenges, security standards, the intricacies of connected cars, and the exciting developments in IoT space , and ongoing AI integration and 5G connectivity

REVA University

Captivating webinar featuring Sivakumar Dhakshinamoorthy, Head of Services Support and Cybersecurity at Lenovo, as he shares his invaluable insights on 𝗚𝗼𝗶𝗻𝗴 𝗯𝗲𝘆𝗼𝗻𝗱 𝗠𝗮𝘀𝘁𝗲𝗿𝘀: 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀 𝗳𝗼𝗿 𝗖𝗜𝗦𝗦𝗣 𝗘𝘅𝗮𝗺.”

Enterprise conversational AI

I had the privilege to participate in an AI event centered around Enterprise conversational AI platforms at the prestigious Sheraton Grand in Bengaluru.
This event provided a great opportunity to dive deep into the world of conversational and generative AI. It was an incredibly informative and engaging experience.
It’s amazing to see how Artificial intelligence is changing the customer experience and success landscape.

Networking with cloud and security industry leaders

I had a fantastic weekend meeting and networking with cloud and security industry leaders at the Cloud Security Alliance (CSA) Bangalore Chapter event. The sessions were energetic, entertaining, and insightful.

The CXO roundtable action summary and Gamification learnings were brilliant concepts

Cyber Event

As a panel participant at this cyber event, I am excited to share my perspectives, and lessons learned about previous APT (Advanced Persistent Threats) attacks on critical industries with other security professionals.
I am sure this will be a valuable learning experience. Thank you for this opportunity.Pons Mudivai Arun

Cybersecurity and career opportunities for Reva University

I conducted a webinar on Insight about cybersecurity and career opportunities for Reva University students and faculty members. The main purpose of this session was to help raise awareness, industry security certifications, and various career options available for students.

 

Great to share there was an excellent response and feedback from the university.

Cyber Security Event at MR Engineering College

I had the privilege of being invited as the chief guest at MR Engineering College, where I had the pleasure of engaging in a captivating and informative session with the students. The focus of our discussion centered around the critical topic of cybersecurity, an area of utmost importance in our rapidly evolving digital era.


During the session, I emphasized the significance of cybersecurity and its relevance in our daily lives. In a world where technology is deeply entrenched in every aspect of our existence, the protection of our digital assets and personal information has become paramount. I highlighted the potential risks and vulnerabilities that exist in the digital landscape, urging the students to be proactive and vigilant in safeguarding their online presence.


Furthermore, we explored the fundamental concepts of hacking, a subject that often captivates the public’s attention. By shedding light on the basics of hacking, I aimed to demystify this complex field and foster a deeper understanding among the students. Through this discussion, I conveyed the message that ethical hacking can serve as a powerful tool in identifying vulnerabilities and strengthening cybersecurity measures.


In the digital age, it is crucial for individuals to be well-informed and educated about the potential risks they may encounter. I stressed the importance of being cautious and discerning when navigating the internet, as well as the significance of implementing strong passwords, regularly updating software, and avoiding suspicious emails or websites. By adhering to these best practices, we can significantly reduce the likelihood of falling victim to cyber threats.


I would like to express my heartfelt gratitude to the students for their active participation and thought-provoking questions. Their enthusiasm and curiosity created a dynamic and interactive environment, allowing for a fruitful exchange of ideas. It is through such engagement and collaboration that we can collectively build a safer and more secure digital world.


In conclusion, today’s session on cybersecurity at MR Engineering College was truly enlightening and inspiring. By delving into the basics of cybersecurity, the importance of vigilance in the digital era, and the do’s and don’ts of online safety, we have taken a significant step towards empowering the students with the knowledge and awareness needed to navigate the digital landscape with confidence.


Thank you once again to the students and faculty for their warm welcome and unwavering support. Together, let us strive to create a more secure and resilient digital ecosystem for the benefit of all.